1. Overview & Commitment to POPIA
Johannesburg Web Design ("we", "us", or "our") is committed to respecting and protecting the personal privacy of all visitors and clients. This Privacy Policy details how we collect, process, store, and protect your personal information in accordance with South Africa's Protection of Personal Information Act, No. 4 of 2013 ("POPIA") and international privacy regulations.
2. Information We Collect
We only collect personal information that is strictly necessary to evaluate project briefs, prepare customized quotations, and deliver web engineering services:
- Inquiry Data: Full Name, Email Address, Telephone / WhatsApp Number, Company Name, and Project Specifications submitted via our quote forms.
- Technical Data: IP Address, browser type, device information, and standard HTTP cookies utilized to enhance website navigation speed and Core Web Vitals performance.
3. Purpose of Processing Personal Data
Your personal data is processed lawfully and transparently for the following defined purposes:
- To evaluate your project requirements and prepare customized website proposals and mockup designs.
- To communicate directly via phone, email, or WhatsApp regarding your requested website services.
- To configure development environments, local South African payment gateways (e.g., PayFast, Yoco), and domain records upon project engagement.
- To fulfill our legal and accounting obligations under South African corporate law.
4. We Never Sell or Rent Your Data
We maintain a strict zero-spam, zero-monetization policy. We do not sell, rent, lease, or trade personal information to third-party marketing brokers or advertisers.
Information is only disclosed to trusted infrastructure sub-processors (such as secure cloud hosting facilities or accredited payment gateways) solely to the extent necessary to deliver the requested services.
5. Data Security & Storage
We implement rigorous technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. All web communications utilize 256-bit SSL (Secure Sockets Layer) encryption, and administrative access is protected by multi-factor authentication.
6. Your Legal Rights Under POPIA
As a data subject in South Africa, POPIA grants you specific statutory rights regarding your personal information:
- Right to Access: You have the right to request confirmation of whether we hold personal information about you.
- Right to Rectification: You may request the correction or update of any inaccurate or outdated information.
- Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data when it is no longer required for legitimate business purposes.
- Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes at any time.
7. Cookies & Analytics Policy
Our website utilizes standard functional cookies and performance analytics to improve user experience, monitor load times on South African mobile networks, and optimize layout responsiveness. You may adjust your browser settings to decline cookies at any time without compromising core site viewing.
8. Information Officer Contact Details
For any inquiries, requests to exercise your rights under POPIA, or questions concerning our privacy practices, please reach out to our designated Information Officer:
Information Officer
Johannesburg Web Design
Sandton Business Hub, Johannesburg, South Africa
Email: info@johannesburg-webdesign.co.za
Direct Phone / WhatsApp: +92 320 8440588